Terms and Conditions
Last updated: May 1, 2026
Welcome to Shine & Sparkle, LLC ("Shine & Sparkle," "we," "us," or "our"). These Terms and Conditions govern your use of www.shineandsparkle.com and the cleaning services we provide. By using our website, requesting an estimate, booking a service, or opting in to receive SMS messages from us, you agree to these Terms and Conditions.
Use of Our Website and Services
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, our website by any other party. All content on our website is owned by or licensed to Shine & Sparkle, LLC and is protected by applicable copyright and trademark laws.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Shine & Sparkle, LLC. The types of messages you can expect to receive include:
- Appointment reminders and scheduling confirmations
- Service updates and order alerts
- Account notifications
- Customer care messages
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at shineandsparkle.com.
Visit www.shineandsparkle.com/privacy-policy for our privacy policy and www.shineandsparkle.com/terms-and-conditions for our Terms of Service.
SMS consent and mobile phone numbers are not shared with any third parties or affiliates for marketing purposes. Mobile opt-in data and consent will not be shared with any third parties.
Estimates and Service Bookings
Estimates we provide are based on the information you give us about your home or property and the scope of cleaning requested. The final price may be adjusted if the actual condition or size of the space differs from what was described. Booking a service constitutes acceptance of the estimate and these Terms and Conditions.
Cancellations and Rescheduling
If you need to cancel or reschedule a cleaning appointment, please contact us as soon as possible. We appreciate at least 24 hours' notice so we can adjust our schedule and offer the time slot to other clients.
Payment
Payment for services is due upon completion of the cleaning unless other arrangements have been agreed to in advance. We accept the payment methods communicated at the time of booking.
Limitation of Liability
To the fullest extent permitted by law, Shine & Sparkle, LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services. Our total liability for any claim arising from our services is limited to the amount you paid us for the specific service giving rise to the claim.
Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Contact Us
Questions about these Terms and Conditions? Contact us at:
Shine & Sparkle, LLC
211 E Ellendale Ave
Dallas, OR 97388
Phone: (503) 580-6632
Email: shineandsparklellc@gmail.com

