Privacy Policy

Information We Collect

We only collect personal information in two situations:

• Estimate or contact requests: when you submit an online estimate request or our contact form, we collect the details you provide — typically your name, email address, phone number, service address, and any information about the cleaning you're requesting. We keep these details so we can respond to you and provide the service.
• Website cookies and usage data: when you browse our website, cookies and similar technologies collect basic usage information such as pages visited, referring URL, browser type, and approximate location. We use this to understand how visitors find and use our site.

We do not collect personal information from you simply by visiting our website beyond the cookie and analytics data described above.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide cleaning estimates.
• Schedule and deliver the cleaning services you request.
• Send appointment reminders and follow-up communications by phone, email, or SMS when you have consented to receive them.
• Improve our website and measure the effectiveness of our advertising.

Cookies, Analytics, and Advertising Tools

Our website uses the following tools:

• Fathom Analytics — a privacy-first website analytics service that does not use cookies to identify individual visitors and does not collect personal information.
• Google Ads conversion tracking — helps us measure which ads lead to estimate requests so we can improve our advertising.

You can control cookies through your browser settings, and you can opt out of personalized advertising at youradchoices.com.

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business — for example, with our website host, the form/scheduling service we use to receive estimate requests, our email and telephone/SMS providers, and the analytics and advertising tools listed above. These providers may only use your information to perform services on our behalf.

SMS consent and mobile phone numbers are not shared with any third parties or affiliates for marketing purposes. Mobile opt-in data and consent will not be shared with any third parties.

SMS Messaging Terms

If you consent to receive SMS from Shine & Sparkle, LLC, you agree to receive appointment scheduling, reminders, service updates, and customer-care SMS from us. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for support. Visit www.shineandsparkle.com/privacy-policy to see our privacy policy and terms and conditions.

Data Security

We use reasonable safeguards to protect the personal information we collect. No method of transmission over the Internet is 100% secure, but we work to protect your information from unauthorized access, use, or disclosure.

Your Choices

You may opt out of marketing emails at any time by following the unsubscribe link in our messages. You may opt out of SMS by replying STOP. You may also contact us using the information below to request that we update or delete the personal information we hold about you.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

Questions about this Privacy Policy? Contact us at:

Shine & Sparkle, LLC

211 E Ellendale Ave

Dallas, OR 97388

Phone: (503) 580-6632

Email: shineandsparklellc@gmail.com